Privacy Policy

Effective Date: June 18, 2026

The Capital Area Coalition on Homelessness ("CACH," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a donation, apply for membership, subscribe to our communications, or otherwise interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address
Organization or affiliation information
Membership-related information
Donation information
Any other information you submit through forms, emails, or communications with CACH

We may also automatically collect certain non-personal information, including:

IP address
Browser type
Device information
Pages visited
Referral sources
Website usage statistics

This information may be collected through cookies and similar technologies to help us improve website performance and user experience.

2. How We Use Your Information

We may use the information we collect to:

Process donations and financial transactions
Manage coalition memberships and member communications
Provide information about coalition activities, meetings, events, advocacy efforts, and community initiatives
Send newsletters, updates, and other communications you have requested
Respond to inquiries, comments, or requests for information
Improve our website, programs, and services
Maintain organizational records
Comply with legal obligations and protect the security of our organization

3. Donations and Payment Processing

Donations made through our website may be processed through trusted third-party payment providers, including PayPal or other secure payment processors.

Payment information is transmitted directly to the payment processor and is subject to that provider's privacy and security practices. CACH does not store full credit card numbers or payment account information on its servers.

4. Cookies and Analytics

Our website may use cookies, web beacons, and similar technologies to:

Improve website functionality
Analyze website traffic
Understand visitor behavior
Enhance the user experience

You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our website.

5. Sharing of Information

CACH does not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.

We may share information with trusted service providers that assist us in:

Operating and maintaining our website
Processing donations
Managing email communications
Maintaining membership records
Providing technical support

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law, court order, or governmental request, or when necessary to protect the rights, safety, or property of CACH, its members, partners, or the public.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information using commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

You may:

Opt out of marketing emails or newsletters at any time by using the unsubscribe link included in our communications
Request access to the personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal and operational requirements

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources. CACH is not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or organizational needs.

Any updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Capital Area Coalition on Homelessness (CACH)

1514 Derry Street
Harrisburg, PA 17104

Email: executivedirector@cachpa.com

Phone: (717) 409-5032